Reviews from Public Storage Inc. - Call Center employees about Public Storage Inc. - Call Center culture, salaries, benefits, work-life balance, management, job security, and more. © 2004-2020 ComplaintsBoard.com. The price level of this organization is high according to consumer reviews. It is very suspicious. 4 Public Storage Canadian reviews. Initial Public Storage complaints should be directed to their team directly. Employees are rude and unable to answer questions you ask them! Write a review. There is some slight activity coming from this company when it comes down to resolving complaints, but so far it's neither timely, nor relevant. Discuss the issues you have had with Public Storage and work with their customer service team to find a resolution. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Public Storage is the leading provider of storage units for your personal, business and vehicle needs with thousands of locations nationwide. I was notified by Email on the 24 of October. Another week and I'll have 11 more people writing complaints on every page of this organization. LETTER TO PUBLIC STORAGE CEO JOSEPH RU… October 14, 2020 by Omar Yul Montes. Public Storage is the leading provider of storage units for your personal, business and vehicle needs with thousands of locations nationwide. I am making this complaint after giving information from staff at Dale Ave. Back in July I had to downsize for financial reasons, so I transferred to a smaller unit. A free inside look at company reviews and salaries posted anonymously by employees. Call today at 1-800-688-8057 for a free reservation and get your first month for just $1. More Public Storage Complaints & Reviews. Diana really is a Godsend in that she remains positive and helpful at all times. I had to say i'm paying for strorage today. 1,286 Public Storage reviews. Awesome customer service. She said she was at the bank like I owed her something. 12 reviews of Public Storage "Natalie was super helpful and great! Safe Storage I rent a unit at Public Storage in Tamarac and Lauderhill. Filter by: Filter by: Patrick Hawekotte 1 review. I called your Management Office THREE TIMES, left messages and not one response. The representative said I was at the incorrect location. You can find contact details for Public Storage above. Þ:áܛOêÖ3ô&tÇK„®ùÄ Call today at 800-688-8057 for a free reservation and get your first month's rent for just $1. Then I went back to public storage the same rep was there she had to show me how to put key lock on she rolled her eyes. I have included the necessary screenshots of my account showing this illegal billing practice of applying rents before they were due; threatening a customer of an auction; and already scheduling an auction for the next month before that billing cycle is due. I advised the property manager she didn't care. 38 reviews for Public Storage, 3.7 stars: 'Diana is wonderful to deal with. All rights reserved. Stolen 2 times in 5 months (Public Storage 14401 SW 119th Ave, Miami, FL 33186) "I CAN'T SAY ANYTHING GOOD This location of Public Storage 14401 SW 119th Ave, Miami, FL 33186. More than 2,000 neighborhood locations, one right around the corner to serve you. The security is outstanding and everything in the facility is spic and span. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. She laughed and said yeah. He was just so mean to me he I'm not asking for the whole balance to be gone I'm just asking for some sort of payment plan but he said i was trying to argue and I wasn't please let me know if there is option for me I don't have the amount due upfront but I'm willing to make payments I just paid 339 in march. 47 were here. Public Storage gives their employees a platform to learn, grow and gain experience in many different areas from customer service to sales. They keep deleting my complaints, so I'll keep writing. See BBB rating, reviews, complaints, & more. September 16, 2020Mr. Find out what life is like at Public Storage, then browse jobs and apply today! Public Storage Reviews 45 • Excellent . When my transfer was processed the person at the desk did not annotate that that I already have insurance, so every since July I have been billed for public storage insurance. We offer a wide variety of units and sizes available with no obligation and no long-term commitment. I gave her my money and she was unable to give me my chnage back because she said property manager was at bank. Just wanted to give you another heads up. Read Public Storage reviews, including information from current and former employees on salaries, benefits, and more. 34 London Wall, London, England, EC2M 5QX, United Kingdom, 800-246-8357 I moved to Public Storage from Storage… I moved to Public Storage from Storage America, because they raised my rent by 50 dollars a month. Hopefully someone will do their job this time and read it. 4.4. publicstoragerev iews.com. We are doing work that matters - connecting customers with businesses around the world and help them … publicstorage.com Visit this website publicstorage.com. They have stolen 2 times in 5 months and do nothing to change security. For companies Security Public Storage Reviews (252) • Excellent And he made it like there was no way I could get help with the balance I was laying on on time for almost a year I lost my job and fell behind. Rented storage in June or July as of November 2018. 1,288 Public Storage reviews. We offer a wide variety of units and sizes available with no obligation and no long-term commitment. This allows us to verify that our reviews come from real guests like you. Public Storage Reviews 3.35 Rating 46 Reviews 59 % of reviewers recommend Public Storage Company Reviews Metrics Merchant Metrics Customer Service Communication Channels . Attached is a copy of my account showing that a balance of $303.42 was due immediately and that an auction date of June 25, 2019 had been scheduled on my unit. 1,288 Public Storage reviews. A free inside look at company reviews and salaries posted anonymously by employees. The property manager at the store in kcmo of 99th and Holmes is rude and unsympathetic I get that you have to pay or you lose your items but he was so rude to me. I'm being charged first insurance through your company when I have private insurance, which I submitted proof of when I began renting years ago. Choose an affordable self-storage provider that you can trust with both personal and business storage services available. I telephoned the storage unit and spoke with an individual that gave me the following explanation: "On May 31, 2019, June's fees would be assessed and an auction would be scheduled on past due rentals." I feel my things are safe here." Initial Public Storage complaints should be directed to their team directly. Public Storage Reviews 32,540 • Excellent . I cancelled my unit day of arrival and emptied, girl did not record on my record. My name is Catrina Jackson-Boone, my storage facility is located in Miami Gardens Florida and my phone number is [protected]. Contact Public Storage customer service. I went in on March 30, 2019, after slipping and falling on ice on the way into office because of no salt on side walk. I find both facilities had the size I needed for my moving needs. This lets us know that our reviews come from real guests, like you. She is always businesslike and personable and goes well above and beyond to assist renters with any problems they may have. When I walked in public storage no greeting from the reprsenative at all. I rented a 10x15 unit, and told them I wanted it for 2years. Public Storage - stolen property; Public Storage - multi-billion dollar company cheats the little guy; Public Storage - terrible experience; Public Storage - bad service; Public Storage - scam 100%; Public Storage - customer service; Public Storage - I have never been treated so badly by a company in my life From day one MAJOR red flags. I asked this individual why on May 16 (today) June billing had already been assessed and was "due immediately" and why was there already an auction scheduled for June 25, 2019?" remove insurance from my bill and deduct insurance payments already made from next bill as well as anything else that can be done for inconveniencing a loyal and long time customer), so as it doesn't cause anymore financial strain upon me. Nightmare experience!”, “Came into this location...” Now you send me a letter from Allied Interstate saying you will accept $64.50 on a unit your employee failed to follow through on her job and cancel. Get Accredited Login Welcome to BBB ... Access the headquarters listing for Public Storage- ALL LOCATIONS … This person has no business working with the public at all. If I could I would not put any stars at all. This is the worst place and I would never use again You dont even have a trash bin unlocked for the use of customers And why is the gate open 24-7?? I can't believe the ridiculous customer service I got from this public storage, overbilling practices and premature setting of auctions. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. You can call Public Storage at (800) 567-0759 toll free number, write an email, fill out a contact form on their website www.publicstorage.com, or write a letter to Public Storage, Attn: Customer Service, P.O. I said I have reservation. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. S.E., (Kim & Mary), when... My belongings were sold on October 23, 2019. They promise pest and rodent control, but they do not...I signed a contract for a set price monthly, they have increased the price 3 times! A free inside look at company reviews and salaries posted anonymously by employees. Visit Website Phone: 1-800-688-8057 Write Your review Tell us how Public Storage made you happy COVID update: Public Storage has updated their hours and services. A free inside look at company reviews and salaries posted anonymously by employees. Joseph D. Russell, Jr.President, Chief Executive OfficerPublic Storage… She was very helpful to me personally in helping me decide which size unit would work the best. NÝÐZ83Ô#\sèú´ÆÏ÷¡ˆ†AXߑ矌,žº3×~r#ûSgÐë8=Zç'æ#jÓ¿µ³@ÿÎhǚ¢.ÜÚÙÅÕ£ÝÅ°µ;F•£Ý'ÞÜuBAŠìã%ÿ¬~ŒÇmöý½þÞ^Çr¢[;PxNJ¹‘ï»Pu ¢(½‰7'…낳Xø®ËáԆvv¬Èûì"˜ÍVãý?é›7C¨vÇÎ)îÎ.©HºFËÖó “Vº­sô³VHÙ*­ôöÎÑÿÍZ!e«´ÒGXèbŒ”Ín…@&SŠíBѤ©}„Šý´ÍGaàXc¤tÕÆÚ­óvvS싍‹UP!½¸ \,»™3÷Æn'€Øƒú‡ZßÕ¯ÚYSã àHö+Ïwå. publicstorage.com. 1,237 Public Storage reviews. I chose Public Storage because the price was good, the property is in good repair, the facility is secure, with live in security. Most commonly, consumers tend to contact Public Storage to ask questions about: Payments and Charges, Staff, Request for Information. I said this is 8989 westhimer correct then she said yes. This company charges 20% late fees and cares nothing for customer service or loyalty. I have this date filed a simultaneous complaint with the Better Business Bureau and have given notice to the Public Storage office that we will be vacating the unit on May 31, 2019. A free inside look at company reviews and salaries posted anonymously by employees. i will be putting this on yelp, reporting your agency to BBB, good thing I have a good friend that works there, and am going to seek legal advice. Your company is pitiful. You can find contact details for Public Storage above. I need the corporate manager to call me asap concerning this riduculous behavior, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Can't pay another 3000$ to move elsewhere,,, they're 5 star reviews are bogus and written by company employees...the BBB has hundreds of bad complaints against them.. i mentioned you need salt out there and by units which are always icy. Worst business practices ever, overcharge, disrepectful! Box … No answer was provided. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. The ladies in the office were very professional and pleasant in their dealings with my registration and securing my unit. 1,469 reviews from Public Storage employees about Public Storage culture, salaries, benefits, work-life balance, management, job security, and more. Isnt that a little dangerous for your customers at night? customer service I received from property manager on 99th holmes kcmo 64114, they started to overcharge me and no one warned about it, takes advantage of existing customer with large rate increases, rude and nasty workers and tried to rip me off, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than up to 36 months. 13 reviews of Public Storage "This Public Storage is very nice. Yes, so the public storage in lakewood wa. Public storage is horrible! The company offers their employees great benefits and is a very supportive employer. Telephone . Reviewers write the most about Public Storage Storage Unit and give it 1.4 stars out of 5. COVID update: Public Storage has updated their hours and services. They knew I was going to be out of state. Write a review Write a review Reviews 32,540 Write a review. I then proceeded to tell her i was clearing out unit and asked when she wanted to do walk through, She said "Just let me know when your out". The location is great if you live in the Winter Park/Maitland area. And next day going in again for walk through, the other girl, who is always rude, doesnt question anything, looks it up and says, "Oh you owe a month" WHAT?? The manager didnt take anything off my bill. I have complaint about my door for over a month and no one has fixed my storage unit. This is what public starage is about unprofessionalism wow. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Public Storage Customer Service. I would like to have this issue resolved (I.e. She went to take the lock off and didnt show me anything. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Climate controlled, clean, plenty of options when it comes to size of units, and a friendly staff. Secure storage services Moorgate. I missed one payment due to the pandemic/ Coronavirus. Use this comments board to leave complaints and reviews about Public Storage. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. This place is good location 300 Treat Ave, San Francisco, CA the Problem is the Team.. they Open 9:30 am... On May 16, 2019, I went online to my Public Storage account at the Orange Park, FL location to pay my monthly fee for May 2019. 1,015 reviews for Public Storage Reviews, 4.3 stars: “Poor management, security is not present or a priority for the money you pay to secure your personal items. I left this place because of the icy conditions, two slips and falls, mice in unit and poor customer service. The storage spaces are all getting new more secure doors which is awesome. I had to send my husband to get my change. ) • Excellent 1,286 Public Storage CEO JOSEPH RU… October 14, 2020 by Omar Yul Montes to! With Public Storage complaints should be directed to their team directly 14, 2020 by Omar Montes... Keep deleting my complaints, & more unit would work the best messages and not one.! For 2years a customer who has booked through Booking.com and stayed at the property in can. With my registration and securing my unit day of arrival and emptied, girl did not record my..., staff, Request for information [ protected ] said she was at bank i left this place because the. Officerpublic Storage… more Public Storage reviews ( 252 ) • Excellent 1,286 Public Storage reviews including. 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Would work the best for a free inside look at public storage complaints reviews and salaries posted anonymously employees!